Insights
Field notes from building AI automation in production.
Playbooks, strategy notes, and implementation patterns from Summit rollouts — written for managers and operators, not developers.
PlaybookMay 12, 2026
What actually happens when you automate WhatsApp for a business
A non-technical breakdown of how WhatsApp automation works in practice — from auto-replies to lead routing — and what to expect in the first 30 days.
7 min read
StrategyMay 6, 2026
AI CV screening without bias — what actually works
How serious recruitment automation handles CV screening at scale without introducing the bias problems that early AI hiring tools were rightly criticized for.
9 min read
ImplementationApril 28, 2026
The 5-week rollout pattern for automation projects
Most failed automation projects fail in the same way — too much scope, too late a launch. This is the lean rollout pattern that ships value in week two.
6 min read