Question 1

Can WhatsApp automation still send chats to my staff?

Accepted Answer

Yes. Automation handles the first step, but important chats can still go straight to a real team member when needed.

Question 2

Can it work for leads and support at the same time?

Accepted Answer

Yes. The same system can sort sales inquiries, support questions, and booking requests using different workflows.

Question 3

Do I need a big team to use it?

Accepted Answer

No. Small teams benefit a lot because automation reduces repeated replies and keeps work organized.

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